Refund policy

At hintsdeco.shop, we want you to be happy with your interior decor choices; hence we follow a return policy aiming to satisfy our customers’ needs and comply with the legal framework. 

You have the right to return the product you received within 14 calendar days without justification from the day you received it, at no cost at all, except for return costs (courier, shipping, postage or other), which will be done at our own risk and your own expenses (unless otherwise specified from time to time by our Company, for all the products or specifically for certain ones).

Prerequisites for exercising the right of withdrawal within 14 days is that the product has not been used and all items are returned in excellent condition in which they were received, without damage, without any defects (subject to the return of a defective product), complete and within their packaging, while still having to be accompanied by all the necessary documents.

(You may read here the entire product return process and policy, articles 7 & 8 of Terms of Use)